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Try this - connect your dvd writer to your macbook air's usb port. insert any click on finder - prefernces - general and put at checkmark on CDs. My new MEMOREX DVD Slim External Recorder won't install on my . store bought dvds on my new memorex slim external cd/dvd writer?.
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From the finder, hit command, shift, U to bring up utilities and select "Disk Utility. Hopefully, this will show the drive. If this doesn't work, any diagnostics from here on out is far above my head.
I hope someone can chime in and continue to point you in the right direction. Hopefully, this at least gives you a few beginning steps to try before moving on to the really geeky stuff.
Good luck. I remembered that for some high power consuming devices, Mac OS requires the laptop is plugged in before it will provide enough power for the external device to run properly. I disconnected the DVD drive, connected my laptop to the power adapter, rebooted just to be safe The famous tech support mantras prevail again, "Have you tried turning it on and off again?
You probably have it solved by now but it's good to have this up here for reference since this thread was the first resource I found on google for the problem. I registered for this site specifically so that I could leave a reply saying how incredibly useful your post was. Like you I had the same problem and googled - the original question popped up and I checked the Finder settings etc. Then I read your reply. The external drive appeared to be working - the light came on and the file lists appeared in the Finder, but it wouldn't play the disc.
I realise if I'd first tried it with the mains power plugged in then I'd never have understood why it didn't work another time without the power supply. When having some difficulty with an external drive, try using a different power cord. Presto change-oh, it now works.
Step 2: I had the exact same problem as 8. You can then manually answer all the questions if you want and give it your Network passwords etc. Put it in a USB port, and reboot. I am a dummy! Reboot and choose the Migration Assistant to put all my data back from the Clone I made. The best thing I can tell you is that these drives sometimes do not work with older machines, I have no idea why, but they don't.
Also Ive tried to find information on the disk drive and I cant find anywhere that tells me the drives region code! For instance, a couple years ago, my uncle got a new MBP that didn't have the CD super drive built in.
So he bought the external apple super drive. I thought, one friday when they were out at a live music thing, Hmm let's see what happens if I plug this drive into my older MBP. I plugged it in, and it would activate, but when I put the disc into the drive and let it do it's thing, nothing happened.
I couldn't eject the disc, and the only way to do it was to restart the mac and hold down the eject key on the keyboard, and it would pop out the disc. The best thing I can tell you is that these drives sometimes do not work with older machines, I have no idea why, but they don't. I told my uncle what happened, and he was like "hmm that's weird.
Maybe try buying the apple super drive and see if it works. Hi all, I tried all the suggestions here, and none of it is working: My computer is not showing that it recognizes it anywhere.